Account

Delete your account

You can request deletion of your Harbour account and personal data at any time. This page explains how, and what to expect.

From inside the app

Open Harbour, go to Account → Privacy & Data → Delete account, and follow the confirmation steps. Deletion starts immediately once confirmed.

By email

If you no longer have access to the app, email hello@harbour-app.com from the address linked to your Harbour account. Use the subject line "Account deletion request". We'll verify your identity and process the request.

What gets deleted

• Your profile (name, username, avatar, email).
• Your messages, voice recordings, and attachments.
• Your contacts, chats, and conversation insights.
• Authentication credentials and session data.

If you signed in with Apple

When you delete your Harbour account we also ask Apple to release Harbour's Sign in with Apple authorization. If we can't confirm that with Apple, your Harbour account is still deleted — you can remove the authorization yourself on your Apple device: open Settings › your name › Sign-In & Security › Sign in with Apple, choose Harbour, then tap Stop using Apple ID.

What may be retained

We may retain a minimal amount of information for legal, security, or fraud-prevention purposes (for example, records required by law or aggregated, de-identified usage data). Messages you sent to another person may remain in their copy of the conversation.

Timeline

Deleting your account removes your active data immediately: your profile, conversations, contacts and files are erased from the live systems as part of the deletion itself. Encrypted database backups are kept for a limited period for disaster recovery, then rotated out, so a residual copy can persist in those backups for a short time after deletion.

Questions

Email hello@harbour-app.com and we'll help.